“Education is learning what you didn’t even know you didn’t know.” Daniel J Boorstin
International Protocol:
Today’s workforce and clientèle are increasing in cultural diversity. The chance of doing or speaking something offensive is much greater than in days gone by. The past three decades have been a time of transition to a more informal, yet fast-paced, high-tech existence for most Americans. This is perhaps the first time in history that four generations are together in the workplace…those who lived through World War II, Baby Boomers, Generation X and Generation Y… Add the international component and it is easy to see why we can see chaos and confusion. Our changing business environment demands that corporate executives master the principles of professionalism. This can help avoid the serious ramifications of inappropriate behavior, poor judgment, or cultural insensitivity. Simply said, Corporate Etiquette skills and International Protocol expertise can directly affect your company’s work environment, customer relations and financial bottom line.
- Who taught you to shake hands?
- What information is your handshake conveying?
- How do I know what gift is appropriate?
- Should you sit or stand when being introduced?
- Whose name do you say first in an introduction?
- Do you shake hands with a woman or man first?
- Can you get better at remembering names?
- Do you know how to politely break into a group?
- When is it appropriate to hand out a business card?
- Which side of the chair do you enter and exit from, and why does it matter?
- Are you confident that your dining skills are polished and ready for a formal dinner?
“The greatest obstacle to discovery is not ignorance. It is the illusion of knowledge.” Daniel J Boorstin
What you don’t know could be killing your business.
In One Strategic Work Session Participants Will Learn:
- Effective Body Language
- How to Introduce Yourself
- Mingling Skills- How to Break Into a Group
- What your Handshake Says About You
- How to Have a World Class Handshake
- How to Enter a Room
- Business Card Etiquette
- How to Remember Names
- Gender Specifics in Protocol
- The Power of Gratitude
- How to Increase Your Confidence
Who Will Benefit:
- Sales Teams
- Front Line Professionals
- Those in the Public Eye
- Senior Level Staff
- Professionals Who Have Social Interaction as Part of Their Job
- Professionals Who Desire Excellence
- Individuals Who Want to Polish Their Business Etiquette Skills
We look forward to assisting you with all your Professional Development needs.
