Professional Development
In this highly competitive business environment it is imperative to have an edge that separates you from your competition. Your Professional image matters … from the board room to the dining room. These skills are no longer optional. We can help you.
Social media spreads Your Message fast and far and wide. What message are your customers spreading?
Are You Motivated To:
- Project a positive image of yourself and your company
- Feel confident in stressful situations
- Retain your customers and clients
- Increase your financial bottom line
- Elevate your level of respect in your community
- Be confident your sales team will represent you accurately
- Feel safe and secure in your job position
- Avoid problems and criticism
- Be the trusted advisor people seek out
- Exert your influence with courtesy
- Be confident you have a first-rate team
- Attend formal dining events without fear
In 2010 our participants confidence level increased by an average of 85% after one three hour session with Jan Goss ASP Evaluations
What would happen to your company’s financial bottom line if the confidence level of your
front line professionals increased by 85%?
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Goals – Begin to Expect:
1. To increase your ROI by increasing confidence and professionalism in client-facing professionals
2. One more customer, then one more, then another.
3. To restore civility in the marketplace in America
Our Commitment to You:
Our commitment is to provide training that produces paradigm shifts from ‘self centered’ to ‘others oriented’ thereby affecting your company’s financial bottom line. Without customers and clients, we don’t have a business. When given a choice, our customers will take their business where their needs are met in a respectful courteous manner. We commit to work with you to give your best impression of your business and the services and products that you offer.
Civility Consulting brings the same training as our U.S. Diplomats, Ambassadors, and our Presidential Staff receive. We assist in connecting the dots between how we treat others and the way that directly affects our financial bottom line and the quality of the workplace.
Result:
- Increased customer acquisition and retention
- more enjoyable work environment
- more accurate representation of your company’s image, message and values
In One Strategic Work Session Participants Will Learn:
- Effective Body Language
- How to Introduce Yourself
- Mingling Skills- How to Break Into a Group
- What your Handshake Says About You
- How to Have a World Class Handshake
- How to Enter a Room
- Business Card Etiquette
- How to Remember Names
- Gender Specifics in Protocol
- The Power of Gratitude
- How to Increase Your Confidence
Who Will Benefit:
- Sales Teams
- Marketing Teams
- Front Line Professionals
- Those in the Public Eye
- Senior Level Staff
- First Impression Managers
- Professionals Who Have Social Interaction as Part of Their Job
- Professionals Who Desire Excellence
- College Graduates Looking For Job Placement
- Individuals Who Want to Polish Their Business Etiquette Skills
International Protocol Briefings and Critical Dining Skills Training are Also Available
We look forward to assisting you with all your Professional Development needs.
